Business Systems Project Consultant
Bring me your important business project that is
messy, stalled, ownerless, unfinished - or just ignored!
Lori Kirstein
Consultant
Lean Six Sigma Black Belt • GoHighLevel Expert
Sr. Technical Writer • Designer
Project Types
Technical
GoHighLevel Builds and Repairs
• Workflows and
automations
• Forms, calendars,
funnels, and
websites
• CRM setup and
organization
• Broken
connections and
missing follow-up
• Incomplete or
abandoned GHL
builds
• System cleanup
and simplification
Process Analysis and Redesign
• Workflows that
waste time
• Repeated mistakes
and duplicated work
• Confusing roles
and handoffs
• Information that
gets lost between
people
• Processes that
depend on memory
• Systems that no
longer fit the
business
Procedural
Documentation
• Standard operating
procedures
• Training manuals
and job aids
• Onboarding
materials
• Process and system
instructions
• Knowledge capture
and transfer
• Quality, safety, and
audit procedures
Customer Journey Discovery
• Customer
interviews and
listening
• Journey
mapping from
first contact
through
delivery
• Confusing
signup or
onboarding
experiences
• Missed
communication
and follow-up
• Places where
customers stall
or disappear
• Recommendations
for improving
the experience
Hire me for GoHighLevel builds and repairs, process redesign, procedural documentation, and customer-journey discovery.
Why hire Lori?
35+ years
Business experience
Consulting since 2009
Beginning with The Project Cheetah
Corporations • Universities • Small and Midsized Businesses
Experience across very different organizational environments
Practical AI Adoption & Training
Ideation, research, and business development
10 Areas of Business
Manufacturing • Legal • Financial • Marketing • Sales • Training • Human Resources • Communications • Safety • Security
LK Consulting brings decades of cross-functional business experience to projects that need
clear thinking, sound structure, and thorough follow-through—
the full expression of the work that began with The Project Cheetah in 2009.
Business projects rarely involve only one kind of problem.
A broken workflow may involve technology, documentation, communication, training, and decisions made years ago.
Systems don't start with technology but with the people using it. The dance between those two systems is what reveals the solution(s) that delivers the most focused and far-reaching impact.
SAMPLE CLIENTS
• PERFETTI VAN MELLE
• R.A. JONES
• VISA CORPORATION
• ARIZONA STATE UNIVERSITY LEGAL DEPARTMENT
The range to see the whole project, from human to systems to possibilities.
Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
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