A division of The Goodbye Good Girl Project, LLC
• Business Systems Consulting •
Organizational Diagnostics
A Human Systems Architecture™ approach to business growth.
• Lean Six Sigma Black Belt •
Is your business leaking?
A business isn't an object you control. It's a living relationship you participate in.
Your business isn't built from technology. It uses technology.
It isn't built from processes. It builds and rebuilds processes over time.
It isn't even built from people. Your people are who your business is. Not their desks.
Your business is the relationship between your people and your systems.
And no one is calling the marriage counselor.
You should, because that is exactly where performance lives.
That's where innovation lives.
That's where trust lives.
And that's how living organizations become resilient, adaptable, strong, and thriving.
Here's what most consultants get wrong.
They think businesses are machines.
They're not.
Every business is a human system
with a technical infrastructure.
When good people spend their days working around broken systems, your business is leaking.
When good people aren't supported in telling you what's broken—and what could be so much better—your business is leaking.
Your people and your infrastructure are not actually separate systems.
They are a married couple having an argument.
Every problem you're trying to solve is really the same problem:
Your people and your infrastructure are fighting each other.
I stop the fighting
Where we start
Schedule a free 30-minute call
You tell me what's breaking and what kind of resolution you're hoping for. I tell you if and how I can help you uncover the issues.
If it's a fit — and if it's not for either of us, we say so — here's how we begin. Three steps. You only take the next one if you want it, and if the last one earned its keep.
The Stress Test
I come in, I talk to your people and I look at the systems they are managing. Then I hand you a Technical/Human Diagnostic — short, sharp, yours to hold: the error message you reported, the source code running underneath it, what it's costing you, and the nature of the corrective actions: technical, operational, communicative. AA clear read on what's really going on, in human and technical terms — not a forty-page report you'll never open.
Follow-Up Option 1: The Real-Time Rewrite
We fix the priorities in real time. Your people together addressing and rewriting the source code together — out loud. The magic of clearing the problems with the kind of closing of gaps that can only be done by the people who know where the boulders are closing off the road. They fix it with facilitator guidance from me as the one who stands outside of the weeds.
Because the solution comes from them - with increased mutual understanding - it stays both fixed and agile.
Follow-Up Option 2: The Human Business Model
A people-first upgrade of both structure and culture, one department at a time.
We go into the structural and emotional architecture of your top-down business model to approach systemic and human potential and uncover (1) exactly where systems and humans are out of synch, (2) what systems need to be unkinked or reworked.
Business was always human; it just forgot. You haven't.
Starting people-first with finding solutions isn't chaos. It's open doors to the innovation and unexplored skills squelched every day in your people by rank and hierarchy. It's contribution instead of compliance, exploration instead of extraction, limitless potential instead of effortful survival.
Kirstein Consulting is the business consulting arm of The Goodbye Good Girl Project.
Same read, same interception — catching the problems that cost you,
unkinking what's out of alignment, and allowing outcomes to flow cleanly.
Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
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